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Ride Sunderland - Cycle World workshop

Next day pledge
If you've bought your bike from us then we'll do everything we can to get it into the workshop within two days. Naturally, if it needs parts we don't have in stock, or if we're waiting for support from the manufacturer then there can be delays, but we'll do our best for you.

If you've bought your bike elsewhere?
Simply speaking, buying your bike from us allows us to reinvest in the workshop - it's an ugly but undeniable truth. Of course there can be a lot of reasons why you bought a bike elsewhere, new or used. We want to look after you too, and we'll do our best to fit you in as quickly as we can, but it might be a longer wait when the workshop is busy.

What do we service?
Bikes have become more specialist. We'll service Giant, Orbea, Scott,Pivot and Santa cruz aswell as other bikes that we've sold for the past 5 years which we can still get the parts or technical support on.
We're good with all Shimano and SRAM, Hope and Magura. We're great with Di2 and SRAM AXS.
We do suspension servicing in house for Fox and Rockshow, other brands on request or confirmation.

What don't we service?
We don't take any homebrew ebikes in, or any electric motorbikes like Sur-Ron. We don't really know what we're doing with them, can't get insured to have them on site and can't get the parts or technical documents. We'd suggest you'd be in better hands going back to your supplying dealer or specialists.

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